GENPLIFY – TERMS OF SERVICE (BETA)
Last Updated: December 18, 2025
1. WHO WE ARE AND HOW THESE TERMS APPLY
These Terms of Service (“Terms”) govern access to and use of the Genplify web application, dashboards, APIs, and related services (“Genplify”, “Service”).
- “Genplify”, “we”, or “us” means Genplify Limited, a company incorporated in Hong Kong
- “Customer” means the company or organization that has enrolled users to use the Service
- “User”, “you” or “learner” means an individual who accesses Genplify under a Customer account
If you are using Genplify as part of your employment, you confirm you are authorized to do so and understand that your use is also subject to your employer's internal policies.
By creating an account, accessing, or using Genplify, you agree to these Terms in full.
2. BETA STATUS AND NO FEES (TESTING PHASE)
Genplify is currently in a test / beta phase.
- Access is provided free of charge to selected organizations for evaluation and feedback
- Features, content, scoring logic, and interfaces may change, be added, or be removed at any time
- We may suspend or terminate beta access at our discretion, including for maintenance or security reasons
- Genplify is provided “as is” and “as available” without service level commitments or uptime guarantees
During beta, there are no financial obligations unless expressly agreed in a separate written engagement letter.
3. ACCOUNTS, ACCESS AND SECURITY
3.1 ACCOUNT REGISTRATION
Users access Genplify via:
- An invitation issued by a Customer admin, or
- SSO (e.g., Google / Microsoft / SAML) configured by the Customer
You must:
- Provide accurate account information
- Maintain confidentiality of your login credentials
- Notify us or your admin promptly of any suspected unauthorized use
3.2 NO ACCOUNT SHARING
You must not:
- Share your account or password with any other person
- Allow multiple individuals to use the same account
- Sell, rent, or transfer your account to any third party
We may suspend or terminate accounts that are shared or misused.
3.3 CUSTOMER ADMIN CONTROLS
Organization administrators may:
- Enroll and remove users
- View learner progress and proficiency metrics (aggregated dashboards)
- Configure programs, modules, and deadlines
Your access may end when your employment or relationship with the organization ends, or when the organization's engagement with Genplify terminates.
4. ACCEPTABLE USE
You agree NOT to:
4.1 COPY OR REVERSE ENGINEER
- Copy, scrape, download, or export large portions of questions, challenges, or content
- Decompile, reverse engineer, or attempt to derive source code, scoring models, or algorithms
- Use Genplify to build a competing product
4.2 AUTOMATION, BOTS, AND CHEATING
- Use scripts, bots, browser automation, or other non-human means to interact with assessments
- Systematically use external AI tools solely to generate answers in time-limited assessments
- Attempt to bypass or interfere with Genplify's anti-gaming and anomaly detection mechanisms
4.3 ACCOUNT MISUSE
- Share accounts across employees, teams, or companies
- Use another user's account or impersonate any person
4.4 SECURITY AND SYSTEM ABUSE
- Probe, scan, or test the vulnerability of any system or network
- Attempt to bypass authentication, authorization, or security protections
- Introduce malware or interfere with the availability of the Service
4.5 ILLEGAL OR INAPPROPRIATE CONTENT
- Submit content that is unlawful, defamatory, harassing, or discriminatory
- Use Genplify for any purpose prohibited by applicable law
We may suspend or terminate access where we reasonably believe these rules are violated.
5. CONTENT, SCORES AND ANALYTICS
5.1 YOUR CONTENT
“Content” includes:
- Your assessment responses and selections
- Sandbox prompts and AI outputs
- Free-text explanations and learning inputs
You grant Genplify a non-exclusive license to process this Content solely to:
- Deliver learning experiences and compute proficiency scores
- Improve assessment quality and benchmarks using anonymized aggregated data
We do not sell your personal data.
5.2 SCORES AND BENCHMARKS
Genplify computes:
- A composite AI Proficiency Score (0–100)
- Layer scores (knowledge, application, production, behavioral, outcome)
- Dimension scores (prompt engineering, critical evaluation, workflow integration, responsible use)
- Confidence levels and anomaly flags (for anti-gaming detection)
Genplify may provide anonymized and aggregated analytics to organizations and for product improvement, provided individuals cannot be re-identified.
5.3 USE BY ORGANIZATIONS
Organizations may use scores and analytics for:
- Learning and development decisions
- Program evaluation and internal reporting
Organizations remain responsible for how they use such information and must comply with applicable laws.
6. INTELLECTUAL PROPERTY
Genplify and its licensors own all right, title, and interest in:
- The platform, software, UI/UX design, scoring engine, item banks, dashboards, and documentation
Except as expressly permitted in these Terms, you may not:
- Copy, modify, distribute, host, sell, or create derivative works
- Remove or alter proprietary notices or branding
You retain intellectual property rights in your original prompts and text, subject to the license above.
7. PRIVACY AND DATA PROTECTION
Your use of Genplify is governed by the Genplify Privacy Policy, which explains:
- What personal data we collect
- How we use, share, and protect it
- Your rights under GDPR and other laws
For enterprise relationships, data processing is set out in the separate Data Processing Agreement (DPA).
8. BETA DISCLAIMERS AND LIMITATION OF LIABILITY
Given the current beta status:
- Features may be incomplete or contain defects
- Scores and analytics may evolve as algorithms improve
- We provide no uptime or availability guarantees
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- Genplify disclaims all warranties, express or implied, including fitness for a particular purpose
- Genplify is not liable for indirect, incidental, consequential, or punitive damages, or loss of profits, revenue, or data
If we are found liable to you, our aggregate liability will not exceed the greater of:
- (a) USD $100, or
- (b) Amounts actually paid by your organization to Genplify for 12 months before the event
These limitations do not exclude liability that cannot be limited under applicable law.
9. TERMINATION
We may suspend or terminate your access if:
- We reasonably believe you violated these Terms or Acceptable Use requirements
- The organization instructs us to disable your access
- We discontinue the Service or beta program
You may stop using Genplify at any time. Certain provisions (intellectual property, disclaimers) survive termination.
10. CHANGES TO THESE TERMS
We may update these Terms from time to time to reflect new features or legal requirements.
- For material changes, we will notify you and indicate the “Last Updated” date
- Continued use after changes take effect constitutes acceptance of revised Terms
- If you do not agree to updated Terms, you must stop using the Service
11. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of Hong Kong, excluding conflict-of-laws rules.
Any disputes will be subject to the exclusive jurisdiction of the courts of Hong Kong, except as required by data protection law (GDPR disputes may be brought before competent authorities in EU Member States).
CONTACT INFORMATION
For questions about these Terms:
- Email: support@genplify.com
- Subject: “Terms of Service Question”
For privacy and data protection questions:
- Email: support@genplify.com
- Subject: “Privacy Question”
For security issues:
- Email: support@genplify.com
- Subject: “Security Report [CONFIDENTIAL]”
END OF TERMS OF SERVICE